Available courses

WHMIS for Office Staff, Drivers and Shop/Washbay Workers

This series is intended to provide participants with a foundation of the required skills and knowledge they must have in the Web Fleet Assistant (WFA) application. This course is to be completed during the employee’s indoctrination to Pacific Western Group of Companies, or if they have recently been granted access to the WFA application. It is designed as a benchmark introduction.


Participants shall:

  • Understand the purpose of Web Fleet Assistant and why Pacific Western Group of Companies has utilized this across all Lines of Business

  • Identify the appropriate level of response for issue resolution within the Web Fleet Assistant Application

  • Understand how to log in to Web Fleet Assistant

  • Understand the basic navigation functions of Web Fleet Assistant, and how to close windows and open applications

  • Understand the most basic search functions within Web Fleet Assistant, and the fundamentals of sorting that information.


This series is intended to provide participants with a foundation of the required skills and knowledge they must have in the Web Fleet Assistant (WFA) application. This course is to be completed during the employee’s indoctrination to Pacific Western Group of Companies, and on an ongoing basis as required.






Participants shall:

  • Understand the process and basic steps for adding a Work Order in WFA
  • Identify the appropriate information to be added into WFA from a Driver Vehicle Condition Report
  • Understand how to select their shift in WFA
  • Understand the basic functions of Work Orders in WFA, how to add labour and parts, and how to add indirect labour.




TBD - Trial Period Only

This series is intended to provide Subject Matter Experts, parts staff, and shop leaders with the necessary instruction on how to add suppliers and customers in Web Fleet Assistant (WFA). It is intended for employees who have a foundational basic knowledge of Web Fleet Assistant.


Participants shall:

  • Understand who to contact when adding a supplier or customer into WFA, and when to contact them
  • Understand the key items and changes that must be captured in the entry process – for example, customer code.
  • Be able to add a temporary supplier and convert that temporary supplier to a permanent supplier
  • Identify the appropriate information required when adding a supplier into WFA





    This series is intended to provide Subject Matter Experts with a guide on how to various functions regarding the odometer reading and recording processes. It is intended for employees who have a foundational basic knowledge of Web Fleet Assistant.


    Participants shall:

    • Identify the appropriate method for entering equipment mileage based on the number of entries required
    • Understand the correct WFA functions to utilize for single unit entry and multiple unit entry, respectively
    • Be able to mark an incorrect odometer reading as invalid






      This series is intended to provide participants with instruction on updates and new features within the Web Fleet Assistant (WFA) application.

      This course can be completed during the employee’s indoctrination to Pacific Western Group of Companies, or if they are a current WFA user. It is designed as a benchmark introduction to new features, and will be updated accordingly as new features are released or utilized.

      Dwayne Chomyn presents Effective Management, which discusses working directly with employees to motivate, engage and manage. Through this six part video presentation, Dwayne will add tools to your toolkit, helping you to better look to the future. The videos are split into the following six categories:

      1) Introduction (34 Minutes)

      2) Contracts (33 Minutes)

      3) Performance Problems (22 Minutes)

      4) Culpable Behaviour (39 Minutes)

      5) Discipline (34 Minutes)

      6) Question & Answer (30 Minutes)